Hospitals can design isolation rooms that not only meet the infection control needs of the patient and staff but meet patients’ emotional needs as well. We explore how to improve patient’s experiences throughout their healthcare journey, especially during the COVID-19 pandemic.

Along with play, experimentation, investigation, and learning, empathy is an important component when designing for patient safety and recovery. Explore with us how Hayley’s childhood experiences help her advocate for empathetic design in the healthcare world.

Despite all the downs 2020 provided us with, we wanted to celebrate our ups!