Along with play, experimentation, investigation, and learning, empathy is an important component when designing for patient safety and recovery. Explore with us how Hayley’s childhood experiences help her advocate for empathetic design in the healthcare world.

From November 2-5, Metcalfe will attend the Healthcare Design Expo + Conference (link) in New Orleans, LA. The conference brings together architects and designers, hospital staff and product manufacturers to explore best practices and the latest trends in healthcare design.