From Germantown to Devil’s Pocket, Mt. Airy to Manayunk, the Metcalfe staff has a clear appreciation of Philadelphia’s neighborhoods and eccentricities – and a deep love for the place they work and (most of us) live.

Hospitals can design isolation rooms that not only meet the infection control needs of the patient and staff but meet patients’ emotional needs as well. We explore how to improve patient’s experiences throughout their healthcare journey, especially during the COVID-19 pandemic.